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Customer management software for government
Customer management software for government




customer management software for government

Reward power occurs when one channel member is able to influence the behavior of another channel member's behavior through the use ofincentives. Expert power results when one channel memeber has superior knowledge in comparison to another channel memeber. Legitimate channel power exists through the use of contractual agreements that specify the expected behavior of the parties. What type of channel power does franchising represent in the hospitality and tourism industry? A. A visit to the restaurant supply house would only be done if the wine and wine glasses were wanted. The restaurant supply house did not deceive the restaurant manager.

customer management software for government

Fraud is defined as an intentional deception undertaken for personal gain. The manager should not buy the wine and glasses if they are not needed. Tying agreements are a violation of antitrust laws. The scenario is an example of a tying agreement in which a company requires a buyer to purchase one product in order to get the desired product. Report the restaurant supply house for antitrust violations. Report the restaurant supply house for antitrust violations D. Report the resaurant supply hourse for fraudĭ. But the linens and the add-ons from the restaurant supply houseĬ.

customer management software for government

visit the restaurant supply house to verify the quality of the wine and the glassesī. The manager did not want the wine or glasses.Ī. The manager phoned a restaurant supply house to order new table linens and was told that she would also need to buy a case of wine and two dozen glasses to get the table linens. What action would you recommend a restaurant's manager take when the follwoing situation occurred? Price increases and promotional activities are not aspects of the act. It's inteded for international travelers. The Travel Promotion Act is not intended to encourage travel by all people in the U.S. It will impact all aspects of the hospitality and tourism industry. It's anticipated that the act will result in the creation of 40,000 jobs and contribute to reduction of the federal deficit. To overcome this trend, government has passed the Travel Promotion Act of 2010. Over the past decade, international travel to America has decreased. To attract international visitors to America. To support price increases for hospitality and tourism services C. To attract international visitors to Americaĭ. To track promotional activities in hospitality and tourism\Ĭ. What is the Purpose of the Travel Promotion Act of 2010?Ī. The importance of following legal procedure is not to provide each party with unique rights, specific duties, or formal requests. Generally, thes rights in a democratic society include the right to obtain legal counsel, the right to be heard in court, the right to cnfront the accuser, etc. Legal procedure refers to the methods that are used to protect an indvidual's or business's legal rights. Due process is the concept that a juris diction's government must respect all of the legal rights that are owed to individuals and businesses according to the law of the land. TERMS IN THIS SET (100) The importance of following legal procedure is to provide each party withĭ.






Customer management software for government